Job ref no.: CERISD/CCSO(T/I)/CT16/20 (CT3129706-01#0035)
The Hong Kong and China Gas Company Limited

Full-Time Customer Service Officer (English & Cantonese & Tagalog/Bahasa Indonesia Language)

The Hong Kong and China Gas Company Limited


  • 為顧客提供全面優質的客戶熱線服務,解答電話諮詢
  • 操作電腦,處理客戶查詢及輸入有關客戶查詢及銷售資料

The Role:

  • Provide thorough customer hotline service in a quality manner and answer telephone enquiries
  • Input customer enquiries, sales and customers’ information by operating computers


  • 中學或以上程度
  • 能操流利廣東話、英語及菲律賓語/印尼語
  • 擁有良好英文書寫能力
  • 懂基本電腦操作
  • 態度誠懇親切,以客為先,有責任感
  • 具備1年或以上有關客戶服務經驗者優先

The Person:

  • Secondary education level or above
  • Proficient in spoken Chinese, English and Tagalog / Bahasa Indonesia
  • Good written English
  • Computer literate
  • Enthusiastic, sincere, customer-oriented and responsible
  • year experience in customer service field is preferred

工作時間 :

  • 每星期工作 5.5 至 6 天 (包括星期一至六)
  • 須輪班當值 (工作時段由上午8:00至下午8:00)

Working Hours :

  • 5.5-6 days per week (Including Monday to Saturday)
  • Shift duty is required (Working hours from 8:00a.m. to 8:00p.m.) 

Application with full details stating current and expected salary to: Apply Now
Please quote the reference number (CERISD/CCSO(T/I)/CTr/20) in your application.
(All personal data provided will be treated in strict confidence and used for recruitment purposes only.)

More job information
Job ref no. CERISD/CCSO(T/I)/CT16/20 (CT3129706-01#0035)
Job Function
  • Quarry Bay
Employment Term
  • Contract
  • 1 year - 6 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
Require to Travel
  • No travel
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime