Job ref no.: CT3130529-01#1345

Full Time Onsite Support Engineer

systemsGo (Hong Kong) Limited

 

Job Description

We are seeking a bright and friendly Support Engineer with excellent communication skills and a track record for providing great customer service to foreign multinational companies in Hong Kong.  This is a permanent, full-time position for onsite support for our client - a Globa l Medical Device Company .

  Responsibilities

  • Provide regular scheduled to systemsGo clients (MNCs)
  • Provide Level 1 and Level 2  desktop support at client office
  • Complete project tasks as instructed by Project Managers on client or internal projects
  • Actively build on IT and communication skills to improve on skill set and effectiveness
  • Occasional after-hours assignments with appropriate compensation
Requirements  
  •  3-5 years’ experience in IT support role or technical support role, supporting MNC preferred
  • Knowledge of Windows Server, Active Directory, Exchange and Office 365
  • Comfortable working in a team or individually
  • Fluency in English and Cantonese is a MUST
  • Diploma/Degree in Computer Science/Information Technology preferred
  • Holder of MCP, MCITP, MCSE or CCNA highly desirable
  •  Experience in networking setup and support is a definite advantage
  • Experience with help desk/ticketing systems preferred
  •  Overseas applicants will not be considered at this stage
 Salary, Benefits & Working Conditions
  • 5-days work week, 14 days annual leave (increment annually to 18 days), health insurance including coverage for dependents
  • Year-end bonus
  • Personal development allowance for approved training
  • Reporting to the Service Delivery Manager and client’s IT Manager
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More job information
Job ref no. CT3130529-01#1345
Salary
Job Function
Industry
Location
  • Sheung Wan
Employment Term
  • Permanent
  • Full-time
Experience
  • 4 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
Benefits
  • 5-day week
  • Dental plan
  • Education subsidies
  • Insurance plan
  • Medical plan