Job ref no.: CT3130529-01#1345

Full Time Onsite Support Engineer

systemsGo (Hong Kong) Limited


Job Description

We are seeking a bright and friendly Support Engineer with excellent communication skills and a track record for providing great customer service to foreign multinational companies in Hong Kong.  This is a permanent, full-time position for onsite support for our client - a Globa l Medical Device Company .


  • Provide regular scheduled to systemsGo clients (MNCs)
  • Provide Level 1 and Level 2  desktop support at client office
  • Complete project tasks as instructed by Project Managers on client or internal projects
  • Actively build on IT and communication skills to improve on skill set and effectiveness
  • Occasional after-hours assignments with appropriate compensation
  •  3-5 years’ experience in IT support role or technical support role, supporting MNC preferred
  • Knowledge of Windows Server, Active Directory, Exchange and Office 365
  • Comfortable working in a team or individually
  • Fluency in English and Cantonese is a MUST
  • Diploma/Degree in Computer Science/Information Technology preferred
  • Holder of MCP, MCITP, MCSE or CCNA highly desirable
  •  Experience in networking setup and support is a definite advantage
  • Experience with help desk/ticketing systems preferred
  •  Overseas applicants will not be considered at this stage
 Salary, Benefits & Working Conditions
  • 5-days work week, 14 days annual leave (increment annually to 18 days), health insurance including coverage for dependents
  • Year-end bonus
  • Personal development allowance for approved training
  • Reporting to the Service Delivery Manager and client’s IT Manager
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3130529-01#1345
Job Function
  • Sheung Wan
Employment Term
  • Permanent
  • Full-time
  • 4 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • 5-day week
  • Dental plan
  • Education subsidies
  • Insurance plan
  • Medical plan