Job ref no.: FU/FAA/19/05 (CT3119893-01#0016)
Oxfam Hong Kong

Fundraising Assistant - Appeals

Oxfam Hong Kong

  • 5-day week
  • Dental plan
  • Medical plan


  • Provide administrative support for Oxfam Partners and donors by handling correspondences; following returned mail and updating donors’ particulars in database
  • Perform mailing function like printing letters and labels; coordinate lettershop and other logistic arrangement
  • Handle donors’ enquiries
  • Maintain the loyalty of donors and reactivate lapsed monthly donor
  • Support the logistic arrangement of donor service events


  • Matriculated, with at least 2 years’ working experience
  • Practical experience in customer service and hotline handling
  • Good command of spoken and written English and Chinese
  • Good telephone manner and communications skills
  • Proficient in computer applications including MS Office and Chinese word processing
  • Identification with Oxfam’s mission and vision is highly desirable

Closing date for application: 18 April 2019

We offer a competitive remuneration package to the right candidate. Professionals who want to work for a good cause and prepared to take up new challenges, please send your application letter, CV with current and expected salary and date of availability to Human Resources Manager, Oxfam Hong Kong, 17/F., China United Centre, 28 Marble Road, North Point, Hong Kong or by email to [our mailbox through CTgoodjobs Apply Now ] or by fax to 2375 2433.

“All our work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values please click Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks."

[Data collected will only be used for job application processing. Applicants not invited for interview within six weeks from the closing date may assume their applications unsuccessful. All related information will be kept up to 12 months and all personal data will be destroyed afterwards.]

Oxfam Hong Kong is an Equal Opportunities Employer

More job information
Job ref no. FU/FAA/19/05 (CT3119893-01#0016)
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent