Job ref no.: CT3115927-01#0015
FedEx Trade Networks Transport & Brokerage (Hong Kong) Ltd

Gateway Coordinator, Air Operation

FedEx Trade Networks Transport & Brokerage (Hong Kong) Ltd

  • 13-month pay
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Education subsidies
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Special / extra leave
  • Year-end bonus
  • Family-friendly Leave
  • … + 6 more


  • Follow up pricing enquires from overseas and ad-hoc project inquiry.
  • To plan, direct & facilitate consolidation via HKG gateway based on situational scenarios
  • Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
  • To work with cargo agent for co-load in business
  • To apply multimodal transportation concept and knowledge.
  • Support Pricing desk and Gateway arrangement
  • To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.


  • Set strategy at area of control, create short term & long term plans for operational needs.
  • Support Air Operation Manager assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
  • Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
  • Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
  • Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
  • Follow handling procedures established by the management.
  • Monitor the operations performance on system and ensure the timeline fulfillment.
  • Other duties as assigned to the position.



  • F.5 or above.
  • Experience & knowledge:
  • Three (3) years relevant experience.
  • Experience in the freight forwarding industry is required.
  • Must have PC experience and ability to prepare documentation quickly and accurately.


  • Visionary leadership, human relations and communication skills.
  • Problem-solving & decision-making
  • Detail oriented.
  • Good communication skills.
  • Must be fluent in English, Mandarin and local languages.

Join FedEx and you'll be rewarded with an excellent salary and benefits package including two months' year-end bonus, medical and dental benefits, life insurance, provident fund, annual leave and promotional prospects.

If you are interested in joining us, please send us your application letter and resume including expected salary and date of availability.


Our company address:

Unit 801, 8/F, Metroplaza Tower 1

223 Hing Fong Road, Kwai Fong


All information provided by applicants will be treated in strict confidence and used only for recruitment purpose in accordance with the employer's personal data policies. A copy of Personal Information Collection Statement (PICS) will be provided upon request. Please write to the Human Resources Department. Applicants who are not invited to an interview within four weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after one year.

More job information
Job ref no. CT3115927-01#0015
  • N/A
Job Function
  • Kwai Fong
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree