Job ref no.: CT3116258-01#0007
MTM [ Custom-blended Formulation E Your Skincare Solution ]

General Manager, Sales & Operation, China (Shanghai based)

MTM [ Custom-blended Formulation E Your Skincare Solution ]

  • 5-day week
  • Additional subsidies
  • Competitive pay
  • Discretionary bonus
  • Medical plan


Performance Management

  • Foster the alignment of sales and operations strategy and share the learning platform across the regions between Hong Kong and China
  • Formulate sales and operation strategies in accordance to the business objectives
  • Develop sales and operation plan to foster sales and service performance
  • Explore market/customer needs and identify new business opportunities to drive business growth

Operation Management

  • Establish best practices, management framework and systematic solutions to heighten the operation standard and quality.
  • Review and formulate operation polices and procedures, process flow, treatment and service protocol to reinforce operation efficiency and effectiveness
  • Monitor and control the compliance of company policies and procedures.
  • Identify the needs and develop improvement plan for operation infrastructure and ambience enhancement to uplift customer experience

People Management

  • Drive team spirit and staff engagement to excel performance and achievement of business targets.
  • Direct and provide effective leadership to foster team competencies and talent development.
  • Ensure consistent and effective training and coaching of frontline staff for continual improvement of sales technique, product knowledge and treatment efficacy


  • Degree holder in Business Administration or related discipline
  • At least 12 years of relevant experience in sales and operation management at managerial level, preferably in the field of beauty/skin or luxurious brands
  • Strong business acumen, leadership and strategic sense
  • Good communications skill with people at different levels
  • Excellent command of spoken and written English and Chinese (both Cantonese and Mandarin)
  • Working in Shanghai and willing to travel

MTM offers attractive remuneration package including paid annual leave, medical coverage, free goods, MPF benefit scheme and extensive training program to the right candidates. Interested parties, please apply with detailed resume stating expected salary and availability by clicking Apply Now.

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More job information
Job ref no. CT3116258-01#0007
  • N/A
Job Function
  • China
Employment Term
  • Full-time
  • 12 years - 17 years
Career Level
  • Senior management level
  • Degree
Require to Travel
  • Travel occasionally