Posted on 2021-10-11
Cathay Pacific Airways Ltd

Global Inside Sales Executive

Cathay Pacific Airways Ltd

Reports to: Assistant Manager Global Business Acquisition and Inside Sales
Department: Sales & Distributions (SND)

Role Introduction

The Global Sales Support Executive is accountable for supporting both the Corporate and Trade HKG and global account managers in managing successful HKG and global agreements including actively managing some Global Accounts as well as the Corporate Market Oneworld products, and in return, delivering high yield incremental revenue.  

Key Responsibilities

  • Ascertain on an ongoing basis the suitability and adjust accordingly the template against which the Return-on-Investment needs to be applied for global agreements
  • Complete Return-on Investment analysis for the CX network and for the Global Corporate and Trade account managers
  • Provide sales and analytical support for Global Corporate and Trade Accounts
  • Lead and coordinate oneworld Alliance deals with the parties concerned and referred to the related teams for further business development
  • Analyse the competitiveness of a contract and seek to actively optimise a global agreement against performance alongside with the Global Corporate Account Managers
  • Prepare all RFP bid packs and ensure standardised RFP documents are updated and available to the network
  • Prepare performance reports for account specific performance reviews
  • Work with Sales Strategy and Enablement Team towards the automation of scorecards for global corporate accounts
  • Prepare impact studies and analysis on ad-hoc initiatives relating to Global Corporate and Trade accounts
  • Coordinate any account specific queries relating to the fare filing, contracting or customer complaints
  • Proactively initiative sales improvement across the network within the Global Corporate and Trade segment
  • Manage and own projects related to Global Sales
  • Support the outport sales team and ensure the teams’ alginment with head office strategy


  • 3 years sales support experience preferably in the airline or travel industry
  • Strong communication skills
  • Strong analytical capabilities and high level of commercial acumen
  • Strong presentation skills
  • Ability to think innovatively, creatively and maximise sales opportunities
  • Proficiency in Excel and Powerpoint
  • Proficiency in Prism, Qlicksense and Sales Force
  • University degree (preferably in related disciplines)
  • Understanding of the Airline market

Application deadline: 20 Oct 2021

Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Office.

Please note that with effect from 1 December 2021, all employees must be vaccinated in order to access Cathay City and all other Cathay Group Company premises in Hong Kong. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

More job information
Job Function
  • Lantau
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • Degree
  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan