Hang Seng Bank Limited

Global Markets Operations Associate (Cash Management, Nostro and RTGS)

Hang Seng Bank Limited

Global Banking & Markets - Global Markets Operations

Hang Seng's Global Markets Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units. We are responsible for driving every part of the trade lifecycle post execution. We manage settlement activity, risk and control, while ensuring the delivery of regulatory compliance and seamless operational client services.

We are currently seeking a high caliber professional to join our Cash and Collateral Management Department as Global Markets Operations Associate.


Principal responsibilities

  • Work as a specialist in a team whose major function is to assist the bank to manage the intra-day liquidity position and risks to meet payment and settlement obligations on a timely basis, under both normal and stressed conditions;
  • Assist Front Office - Balance Sheet Management (BSM), to advise them real-time positions for different currencies on a day-to-day basis for making trading decisions;
  • Looking after the Bank's liquidity position as a whole regardless of departments, and manage their funding request to calculate the real time position/projected cash flow;
  • Fulfilling regulatory requirement (e.g. Throughput ratio) to ensure a given percentage of the overall payments in a day are released at certain times;
  • Manage RTGS (CHATS), Faster Payment System (FPS) and all Nostro accounts of the bank, and work with Relationship Managers if there are any ad-hoc/BAU requirements such as OD;
  • Participate in system enhancements and new business initiatives, in particular driving projects and focusing on the enhancement/continuous improvement of Cash Management BAU;
  • Support strategy for Cash Management for HASE, in collaboration with the Global and regional Business partners;
  • Follow HSBC Group GB&M global strategies and constantly updating procedures to fulfil this;
  • Constantly review and update procedures to cater to the ever-changing regulatory requirement for Cash Management;
  • Participate in UATs internally and external annual drills from regulatory parties;
  • Work closely with all internal stakeholders and external stakeholders on liquidity enquiries.



  • Bachelor degree holder, preferably in a business or finance discipline;
  • General banking experience at a major bank, preferably in Cash Management / RTGS / Nostro;
  • Knowledge of treasury products and documentation standards required;
  • Strong analytical, mathematics and problem solving skills;
  • Able to work independently and meet tight deadlines;
  • Proficient in PC applications, including Microsoft Word and Excel;
  • Proficiency in both English and Chinese;
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job Function
Work Model
  • Hybrid / WFH
Employment Term
  • Permanent
  • Full-time
Career Level
  • Middle management level
  • Degree