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Job ref no.: CT3115487-01#0052
Hang Seng Bank

Global Markets Operations Associate

Hang Seng Bank

Service Delivery - Global Markets Operations

Hang Seng's Service Delivery is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

Should you join our Service Delivery, you will focus on delivering excellent services through teaming up with fellow colleagues, business partners and Group Services Centers. You will work closely with our branch staff, relationship managers, product owners and IT teams. You will be developed with skills and mindset for process ownership, quality and risk management, high performance coaching, adaptive operating model and effective cost management.

We are currently seeking a high caliber professional to join our department as Global Markets Operations Associate.

 

Principal responsibilities

  • Ensure proper operation of various Global Markets products traded with interbank / corporate customers, including collateral management, data maintenance, deal matching, affirmations / confirmations, events processing, settlement, reconciliation and custody operations
  • Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements
  • Participate in the development, testing and implementation of relevant investment product launch and system enhancements

 

Requirements

  • Diploma or above in related discipline
  • At least 2-5 years of working experience in back office operations with good knowledge of global markets products preferred
  • Fresh graduates are welcomed
  • Strong self-motivation, attentiveness to details , with good communication and interpersonal skill
  • Willingness to work on flexi-hours and public holidays
  • Proficiency in both English and Chinese, with strong computer skills preferred
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

(Candidates with less experience will be considered for the position of Global Markets Operations Officer.)

 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3115487-01#0052
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 20 years or above
Career Level
  • Non-management level
Education
  • Diploma or equivalent