Job ref no.: CT3119362-01#4441

Governance & Controls Officer (Analyst)

Societe Generale


Department Overview

Client Life Cycle Intelligence & Care (CLIC) is part of the cross-business Client management division for Global Banking and Investor Solutions (GBIS). CLIC is responsible for the SGCIB’s Onboarding, KYC and Client Reference & Regulatory processes. Its mission is to develop a simple-track and distinctive client journey, both on clients’ and on employees’ side, with a continuous commitment all along our clients’ life cycle.

The Governance, Controls and Referential & Regulatory Data is the pillar that underpins the end-to-end
client journey to ensure CLIC operates in a controlled risk environment and fulfils our regulatory obligation
to protect Societe Generale and our clients. Key functions include:
  • Risk & Control Agenda: KPI/KRI reporting and dashboard, offshoring governance & oversight
  • Reference Data & Regulations: client core reference data & tax and investor protection
  • regulation projects
  • Knowledge Management: procedures & bulletins, trainings and internal advisory
  • Audit & Operational Risk: regional contact point for internal and external audit missions and
  • compliance testing; and reporting and escalation of operational incidents / losses
  • Continuous Improvement: continuous enhancements of client journey
  • Transformation Programme: sponsor for the work-streams relating to the regulatory and reference data topics and AML/KYC policies & procedures

Role Description

The Governance & Control Officer will be responsible for managing controls driven programmes of
varying sizes and complexities in partnership with global teams. The Officer will monitor and ensure the
appropriate controls are in place, and enhance the controls as the framework matures.


Key Responsibilities:

Governance and Controls
  • Support the Governance and Controls Lead and the department in ensuring that the end to end
  • control environment is operating as intended
  • Play a key involvement in execution of ad hoc or analytical requests relating to CLIC
  • Identify, escalate and record operational errors, and work with key stakeholders to review the
  • incidents to agree on the root causes and delivery of appropriate remedial actions
  • Perform analysis and research to support the day-to-day onboarding processes and issues
  • arising from compliance, audit or controls, and present the findings in a cohesive manner
  • Prepare, analyse and design reporting metrics for presentation to various levels of the
  • management committee through data analysis of onboarding production team statistics
  • Communicate with management on status, milestones and RAIDs, and escalate in a proactive
  • timely manner
Regulatory, Audits and Compliance Testing
  • Support the regional and onshore team for controls audits, testing and regulatory / compliance initiatives
Transformation Programme
  • Collaborate with other teams and contribute to transformation projects
  • Work on initiatives aimed at automation and efficiency gains


  • Demonstrate the capacity to work in a team environment, on collective success
  • Display responsibility and act ethically
  • Display commitment, demonstrating consideration for others
  • Eager to learn and willing to work on a variety of assignments
  • Ability to adapt quickly to challenging situations and find innovation solutions
  • Proficient in Excel (use of formulas & macros for data manipulation and presentation)
  • Proficient in Word (use of Design, Layout, References & Review functionality)
  • Proficient in PowerPoint (use of Design & Format functionality)
  • Fluent in English, excellent written and oral communication skills
  • University degree holder in Science / Finance from an internationally recognised university

Interested parties please click Apply Now to apply job.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3119362-01#4441
  • N/A
Job Function
Employment Term
  • Full-time
Career Level
  • Entry level
  • Degree