Graduate Trainee-Customer Service
畢業生職位-客戶服務

本職位為“青春試翼•大學畢業生啟航計劃"下之職位。為舒緩香港大學畢業生就業壓力，香港中國企業協會與香港特區政府勞工處合作推出“青春試翼•大學畢業生啟航計劃"，旨在為2019、2020、2021年大學本科及以上畢業生提供就業機會。

Job Duties:
1.負責客戶服務，包括處理客戶查詢諮詢、跟進客戶個案、推廣信用卡貸款產品、提供交易授權服務、交易風險監控、催收等工作；
2.協助客服支持和行政工作，以及主管交辦的其他工作。

1.Perform customer service, including handling customer enquiries, following up customers requests, selling banking products, providing authorization services, fraud transaction monitoring, collection;
2.Assist in customer service supporting, administration and any other duties assigned by the manager.

Requirements:
1.大學本科及以上學歷畢業（2019、2020、2021年畢業），專業不限；
2.具備良好的溝通協調能力和中英文表達能力；
3.工作積極主動，能夠獨立完成工作，具有團隊合作精神；
4.接受輪班工作（根據排班需要，或需上通宵班）；

1.Bachelor degree or above (2019, 2020, 2021 graduates) in any majors;
2.Good communication skills and good command of both spoken and written in English and Chinese
3.Self motivated, able to work independently and a good team player;
4.Shift duty required (including night shift when it is needed) .

Benefits：

• 5-day work per week
• Medical Insurance(Including Dental)
• Annual Leave
• Marriage Leave
• Compassionate Leave
• Professional Training
• Study Allowance
• Holiday Benefits
• Birthday Celebration
• Working location: North Point

We will offer an attractive remuneration package to the qualified candidate. Please send your resume to us with your expected salary per annum and contact telephone number by clicking Apply Now.

All applicants will be treated with strict confidence.

致求職者：收集個人資料的目的 
協助評選合適的求職者填補機構空缺，以及就聘用事宜與獲選者進行商討及提出聘用邀請。