Job ref no.: CT3111780-01#0990
Prudential Hong Kong Limited

Group Administration & Medical Officer, GI&EB

Prudential Hong Kong Limited

  • 5-day week
  • Insurance plan
  • Medical plan

Here at Prudential, we understand that success comes from visionaries like you. Your passion and diversity keep us at the forefront of innovation, which is why we are committed to helping you shape your future. We offer a range of career opportunities that span a dozen countries, each providing international perspectives and local reach. Across the broad scope of our operations, Prudential stands united in our dedication to providing protection – for our customers, our communities and our world.

The incumbent will be responsible to maintain quality telephone customer services in effective and efficient manner and in comply with Company’s compliance.

Job Responsibilities:

  • Handle enquiries related to group medical policy administration
  • Communicate with other teams to ensure timely and quality responses to enquiries
  • Prepare monthly/daily reporting for regularly monitoring service standard
  • Provide efficient and effective administrative support to the team

Job Requirements:

  • Matriculated or above
  • Progress in professional insurance qualification (IIQE Paper I & II is preferred)
  • Minimium 2 years of call centre experience, preferably 1-2 years in general insurance
  • Good interpersonal skills
  • Good problem solving and decision-making skills
  • Proficient in MS Office applications
  • Good command of spoken and written English and Chinese

For other vacancies, please visit our website at

Please submit your application with present and expected salaries online.

To apply:

We offer an attractive remuneration package including 5-day work week and flexible benefits.

Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.

More job information
Job ref no. CT3111780-01#0990
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip