Job ref no.: CT3113342-01#0342
L'hotel Management Co Ltd

Group Loyalty Marketing Officer

L'hotel Management Co Ltd

  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 3 more

Job Duties:

Assist Group Loyalty Marketing Manager in planning, organizing and launching marketing campaign, as well as supporting the daily operations of the membership club:

  • Prepare both online & offline marketing communications materials
  • Prepare regular reports and analytics to evaluate the effectiveness of promotions and advertisements, as well as the activeness and behavior of members
  • Prepare competitors analysis and market research to understand trend in CRM
  • Handle members enquiries, follow up members application, retro claims and complaints
  • Provide training to hotel staff for programme knowledge and enhance members acquisition


  • Degree or above in business administration or related discipline
  • 2-3 years of relevant working experience preferably in hotel industry
  • Experienced in different online/social media channels
  • Self-motivated, well-organized, responsible and able to work independently under a tight schedule
  • Good problem-solving, communication and interpersonal skills
  • Fluent in both written and spoken English and Chinese, including Putonghua         
  • Proficient in Microsoft Outlook, Word, Excel, PowerPoint



How to Apply?
Please read carefully the ‘Privacy’ section of our website:


To apply, please send your application letter and full resume to Group Human Resources Department via [CTgoodjobs Apply Now ] for our processing.


We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within L’hotel Group, and will be informed in due course. Candidates who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

L’hotel Group Portfolio
L’hotel Nina et Convention Centre
L’hotel élan
L’hotel Causeway Bay Harbour View
L’hotel Island South
Lodgewood by L’hotel Mongkok Hong Kong
Lodgewood by L’hotel Wanchai Hong Kong
Conference Lodge




More job information
Job ref no. CT3113342-01#0342
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 3 years
Career Level
  • Non-management level
  • Degree
  • Master's degree