Posted on 2021-10-11
Cathay Pacific Airways Ltd

Group Safety Manager - Analytics

Cathay Pacific Airways Ltd

Reports to: Head of Group Safety & Security
Department: Group Safety and Operational Risk Mgt (GSR)

Role Introduction

Responsible for the safety performance monitoring, safety analytics and reporting services for the group airlines.


  • Oversee the management of data captured from numerous Safety Information Systems to identify operational hazards and promote safety within the Group.
  • Manage the Group’s SPI program by developing and continuously enhancing the Safety Performance Indicators (SPIs) and Risk Index Score (RIS) methodologies in order to support the identification of operational safety risk, hazards and trends.
  • Establish and further develop statistical criteria / model for qualitative and quantitative analysis of safety data in conjunction with industry standards.
  • Explore and develop the interoperability of the safety, quality, security and business resilience data for the purpose of risk identification.
  • Develop evidence-based risk profiles and studies to assess the safety performance of the operational components of the airline.
  • Develop and report SMS leading indicators (i.e. Management Performance Indicators) of multiple data source outputs.
  • Ensure the services delivered by the section, stipulated in the Operational Services Agreement (OSA) with Air Hong Kong (LD), are provided i.a.w. the agreements.
  • Perform analysis of data contained in various Safety Information Systems (both internal & external databases); identify and report on trends and contributing factors, and make recommendations for corrective actions.
  • Lead the preparation of regular and customised statistical packages in support of the Group’s Safety Action Groups and Committees (ASRC, GASRC & BSRC).
  • Provide specialist statistical analysis / data-mining input to GSORM and other Group operational departments as required.
  • Develop and enhance GSORM Operational Risk Management programs and the RR SMS Solution Risk Module in conjunction with GSM-Risk & OHS.
  • Conduct RR SMS Solution training when required.
  • Update the SMS Data Team’s related sections in the Group Safety Management Policy and Procedures manual.
  • Undertake ad-hoc safety projects as directed by GMGSORM/HGSS.
  • Provide continuous training and rapport to GSM-DM in discharging their respective duties.
  • Research, create, program and develop new event detection and trending capabilities, prepare event analysis, and create reports and presentations to better communicate risk.
  • Lead the development of the analytical tools to support the analysis, visualization and the management of the safety, quality, security & business resilience data contained in RR SMS Solution and various Safety Information Systems.
  • Develop and formulate the Safety Database policy / protocol from a Safety, Quality and Risk perspective to ensure data integrity, standardisation, security and interoperability across the disciplines.
  • Develop and maintain the process for supporting the external data exchange programs (IATA, Oneworld, AAPA, and HKCAD).
  • Member of the safety database (RR SMS Solution) Steering Committee and User Group.


  • Broad operational knowledge and experience in the functions of the organization (e.g. training management, aircraft operations, air traffic management, aerodrome operations, and maintenance organization management.)
  • Sound knowledge of safety & risk management principles and practices.
  • Display a high standard of written and verbal communication skills.
  • Well-developed interpersonal skills.
  • Computer literacy.
  • Ability to relate to all levels, both inside and outside the organization.
  • Ability to work unsupervised.
  • Good analytical skills.


  • Relevant aviation, engineering or technical discipline undergraduate degree.
  • SMS Qualification.
  • Quality Assurance auditing skills desirable.
  • Statistical data mining.
  • RR SMS Solution (super-user).
  • Project management.


  • Minimum 7 years relevant work experience in airline or related industry.
  • Minimum 3 years in management role.

Application deadline: 15 October 2021 

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Please note that with effect from 1 December 2021, all employees must be vaccinated in order to access Cathay City and all other Cathay Group Company premises in Hong Kong. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

More job information
Job Function
  • Lantau
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • N/A
  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan