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Job ref no.: LWWC
Lodgewood by Nina Hospitality – Wan Chai

Guest Engagement Officer (5-day work week)

Lodgewood by Nina Hospitality – Wan Chai

Job Highlights

  • Overnight duty is not required
  • 5 day work week
  • Fresh graduate will also be considered

Job Description

Areas of responsibility include Guest Relations, Front Desk, Concierge and Service Call Centre. The position carries out procedures ensuring welcoming and efficient work processes via exemplary services, maximizing on-day performance in room occupancy and average daily rates

Requirements

  • Diploma in Property or Hospitality Management related;
  • Relevant experience in front office and guest services will be an advantage;
  • Good in English, Cantonese and Mandarin;
  • Able to work under pressure;
  • Strong passion in provision of total quality service;
  • Fresh graduate will also be considered.

(Overnight duty is not required, 5 day work week)

Any individuals who are committed to service excellence, please send full resume with expected salary to [via CTgoodjobs Apply Now ]

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Human Resources Department directly at 3968 8815 .

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within Nina Hospitality Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

Nina Hospitality Portfolio 

Nina Hotel Tsuen Wan West
Nina Hotel Island South
Nina Hotel Causeway Bay
Nina Hotel Kowloon East
Lodgewood by Nina Hospitality | Mong Kok
Lodgewood by Nina Hospitality | Wan Chai
Conference Lodge by Nina Hospitality
The Lily by Nina Hospitality

www.ninahotelgroup.com

More job information
Job ref no. LWWC
Salary
Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Discretionary bonus
  • Education subsidies
  • Examination leave
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
Job Function
Location
  • Wanchai
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Diploma or equivalent
Require to Travel
  • No travel