Job ref no.: GEO/CT/0522-1
Tung Nam Lou Art Hotel

Guest Experience Officer - Front Office (Fresh Graduates are Welcome)

Tung Nam Lou Art Hotel

It might be you...

Do these hashtags fit your profile? #awesome #proactive #passionate #open-minded #well-organised #customer-oriented #sociable #loverart

Most importantly, do you enjoy working in an ever-changing interdisciplinary environment?


You are expected to...

  • Provide high-quality customer service and ensure guest satisfaction;
  • Maintain a good relationship with all guests;
  • Assist in Front Desk, Workspace and City Terrace daily operations including registration, cashier, email enquiries, phone calls, data updating, travel advice, customer service and F&B service;
  • Ensure the check-in/check-out procedures and services are up to standard;
  • Liaise with various departments to ensure operation smoothness and service excellency.


If you happen to have...

  • Diploma / Certificate Holder in Hospitality or Tourism Management or related disciplines;
  • Previous experience in the hotel industry will be an advantage;
  • Fresh Graduates with internship experience are welcome;
  • Customer-focused, energetic, detailed-oriented, pleasant personality with good interpersonal & communication skills and can be a good team player;
  • Good command of spoken Cantonese, English and Mandarin;
  • Knowledge in using Microsoft Office & PMS / Opera is preferred.


Don't wait any longer. Take action and see for yourself. Send us your resume if you are interested in this position.

We offer long-term career prospect and a competitive remuneration package to the appointed candidate. Interested parties are invited to send in their applications, quoting the job reference number, stating availability, present and expected salary by email to [our mailbox through CTgoodjobs Apply Now ]

Personal data collected will be used for recruitment purposes only. Applicants not being notified within 8 weeks of applying should consider their applications unsuccessful.



More job information
Job ref no. GEO/CT/0522-1
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Examination leave
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Yaumatei
Employment Term
  • Permanent
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • Diploma or equivalent