At the moment, we are looking for a Guest Relations Officer – Executive Club (賓客關係主任– 行政樓層) to join our professional team at Crowne Plaza Hong Kong Kowloon East.
目前，我們正在尋找一位 (賓客關係主任 - 行政樓層) 加入我們香港九龍東皇冠假日酒店的專業團隊。
Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Registers and rooms all arrivals according to established procedures.
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
1 year experience in guest / customer service, or an equivalent working experience.
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Able to speak, read and write English and Putonghua.
Proficient in the use of Front Office OPERA System and F&B operation experience is an advantage
In return, we’ll give you a generous financial and benefits package including healthcare support, Mandatory provident fund scheme, dining privileges, hotel discount worldwide and the chance to work with a great team of people.