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Job ref no.: CT3113776-01#0129
Ocean Park Corporation

Guest Relations Officer – Writing

Ocean Park Corporation

Responsibilities
The incumbent will be responsible for supporting all in-park guest services and promotions, providing guest services, handling guests' written or verbal enquiries and comments including complaints. Also, he/she will be required to follow up administrative works through different systems and prepare relevant reports. In addition, he/she will carry out any special duties assigned by the supervisors.

Requirements

-University Degree or Diploma in Hospitality or general discipline
-With at least 1 year work experience in hospitality industry and guest-oriented jobs
-Mature, independent with solid experience in complaint handling
-Customer-oriented with pleasant manner, strong communication skill
-Strong sense of responsibility, attention to details with multi-tasking skill
-Good command of both spoken and written English and Chinese, including Putonghua
-Computer literate
-Willing to work on shifts and during weekends and public holidays

Applications including details of qualifications, working experience, expected salary, contact telephone number and address should be applied via: http://careers.oceanpark.com.hk --> Job opening --> Full time/ Long-term.

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.

More job information
Job ref no. CT3113776-01#0129
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE