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Posted on 2022-06-23
Crowne Plaza Hong Kong Kowloon East

Guest Relations Officer – Executive Club (賓客關係主任–行政樓層)

Crowne Plaza Hong Kong Kowloon East

At the moment, we are looking for a Guest Relations Officer – Executive Club to join our professional team at Crowne Plaza Hong Kong Kowloon East.

目前,我們正在尋找一位賓客關係主任 - 行政樓層加入我們香港九龍東皇冠假日酒店的專業團隊。

Job Responsibilities工作職責

  • Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
    負責入住、退房及換房手續,並確保所有資料都按照預訂情況完整輸入酒店電腦系統。
  • Registers and rooms all arrivals according to established procedures.
    按照既定工作程序為所有來客登記並安排房間。
  • Ensures guest services specified by superiors and guests requests are promptly and courteously met.
    即時及禮貌地完成上級指定對房客服務並滿足客人要求。

Job Requirements工作要求

  • 1 year experience in guest / customer service, or an equivalent working experience. 
    具有1年客務款接服務之工作經驗,或與此相關的工作經驗。
  • High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
    具有高中或酒店行政管理,酒店管理或相關的專業証書
  • Able to speak, read and write English and Putonghua.
    具有講,讀和寫簡單英語及普通話能力。
  • Proficient in the use of Front Office OPERA  System and F&B operation experience is an advantage
    能熟悉前堂OPERA電腦系統和擁有餐飲經驗者優先考慮。

In return, we’ll give you a generous financial and benefits package including healthcare support, Mandatory provident fund scheme, dining privileges, hotel discount worldwide and the chance to work with a great team of people.

我們會給予閣下可觀的工資和福利,包括醫療保健,強積金,餐飲優惠,酒店折扣優惠及能加入一隊充滿能量而又正面的專業團隊。

To find out more about us and to apply for this or any other jobs with IHG please contact us at Tel: 6113 7822, via hr@cptko.com or visit www.ihgjobs.hk.

如閣下想獲知更多及職位申請,請致電6113 7822 、透過電郵h r@cptko.com或登錄www.ihgjobs.hk與我們聯絡。

More job information
Salary
Benefits
  • Birthday leave
  • Dental plan
  • Insurance plan
  • Medical plan
Job Function
Location
  • Tseung Kwan O
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip