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Posted on 2023-01-27
Guest Relations Officer (5-day work)
Job MatcherJob Highlights
- International hotel brand
- 5-day work week
- Career development opportunities
Live Fully at Marriott International – #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.
Courtyard by Marriott Hong Kong, located at 167 Connaught Road West, Hong Kong is hiring a Guest Relations Officer (5-day work).
Responsibilities include:
- Provide the highest standard of personalized service to all room guests and Executive Lounge guests
- Provide Food & Beverage services in the Executive Lounge
- Provide check-in/check-out services
- Anticipate and address guests' service needs, and respond to any questions from guests
- Build relationship with guests to delight and gain loyalty
- Other duties as assigned by Supervisor
Requirements include:
- Good spoken, written and reading ability in English, Cantonese and Mandarin
- Proactive, with strong communication and problem-solving skills
- Degree or diploma holder of Hospitality or related studies
- Previous hotel related working experience is preferable
- Candidates with more experience will be considered as Senior Guest Relations Officer
Apply Now or send your resume (stating your expected salary and earliest reporting date) to the Human Resources Department.
E-mail: cy.hkgcy.career@courtyard.com
Address: 167 Connaught Road West, Hong Kong
Tel: 3717 - 8898
Fax: 3717 - 8897
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine,
DiversityInc. and Great Places to Work Institute, among others.
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Visit marriott.com/careers to learn more about our workplace culture and career opportunities.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.
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Company Overview
Courtyard by Marriott Hong Kong is a leading business hotel on Hong Kong Island, offering an intimate conference room space and complimentary shuttle service to nearby corporate hubs. Many of our guest rooms and suites boasts picturesque views of the nearby Victoria Harbour and beyond, allowing our guests to soak in the scene in Sai Ying Pun. We're located a six-minute walk away from the MTR subway – HKU station of Island Line where guests could travel with ease to our downtown Hong Kong hotel.
