comScoreTag Job - Guest Relations Officer (Bell & Concierge), Hong Kong Business Aviation Centre Ltd
Hong Kong Business Aviation Centre Ltd

has been rated the Best Asian FBO for business jets. To achieve our expansion goals, we are currently seeking a high caliber candidate for the following position:

Guest Relations Officer (Bell & Concierge)

Job Ref.CT3113171-01#0023

Job Duties:

  • Handle all services provided in Concierge Counter and ensure its professionalism
  • Provide luggage service to passengers and crew members of flights at the Executive Lounge and ensure the record is well maintained
  • Attend and offer assistance to all visitors / customers at all times as well as maintain the free flow of customers in the Executive Lounge, drive way and car park
  • Work closely with other operation departments to ensure a smooth flow of information and cooperation and handle departmental administration work
  • Assist to provide training and manage team members to ensure their performance are met with company’s expectation
  • Perform ad hoc duties as assigned


  • Certificate holder with minimum 4 years’ experience, preferably in Concierge / Bell service OR Form 7 with minimum 6 years’ relevant experience
  • Outgoing, pleasant, courteous, willing to serve and well groomed
  • Good communication, interpersonal and leadership skills
  • Good command of both verbal and written English and Chinese
  • Shift duty is required
  • Candidate with less experience will be considered as Guest Relations Assistant (Bell & Concierge)

Job Location: Airport Area

We offer attractive remuneration package including: 5-day work, year-end bonus, discretionary bonus, transportation allowance, birthday leave, dental and medical coverage.

Interested parties please forward a copy of full CV with expected salary to The Human Resources Department by fax 2215 3900 or by clicking "Apply now".

We are an equal opportunity employer and welcome applications from all qualified candidates.All information received will be kept in strict confidence and for recruitment purpose only.Applicants not hearing from us within 4 weeks may consider their application unsuccessful.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Apply Now
Job Ref No.
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  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Transportation allowance
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