Job ref no.: CT3115799-01#0059
Marco Polo Hongkong Hotel

Guest Relations Officer - The Continental Club

Marco Polo Hongkong Hotel

  • Competitive pay
  • Dental plan
  • Insurance plan
  • Medical plan


  • Develop and maintain professionalism to deliver hospitality service for Club Floor guests
  • Build rapport with guests to secure repeated business
  • Perform Check in / out and offer concierge service to guests
  • Provide breakfast and cocktail service to guests
  • Uphold the service standard and cleanliness of the lounge to guarantee guest satisfaction
  • Ensure efficient refill and stock level of Food & Beverage items


  • Tertiary education in Hospitality Management or related disciplines
  • Minimum 2 years work experience in Hotel / Customer Service with at least 1 year experience in Food & Beverage preferably
  • Able to work independently and handle shift duties from 05:00 to 23:15
  • Good command of spoken English and Mandarin
  • Solid knowledge in Opera and computer skills is a definite advantage
  • Candidate with less experience will be considered as Guest Relations Agent

We offer an attractive remuneration package, 6 rest days per month and excellent career opportunities to the right candidate.  Please apply with full resume and present/expected salary to: Director of Human Resources, 4/F, Marco Polo Hongkong Hotel, Harbour City, Kowloon or email to [our mailbox through CTgoodjobs Apply Now ] or fax to (852) 2113-0089. For any enquiry, please do not hesitate to call (852) 2113-3155.

Equal opportunities are extended to all candidates.  Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful.  Personal data provided by job applicants will be used strictly for recruitment and selection.

More job information
Job ref no. CT3115799-01#0059
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Full-time
  • 1 year - 3 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip