Job ref no.: CT3113888-01#0098
Mandarin Oriental, Hong Kong

Guest Relations Officer

Mandarin Oriental, Hong Kong

  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Transportation allowance
  • K + 4 more

Key Responsibilities

  • Provide prompt, courteous and efficient service to hotel guests and VIP guests
  • Builds relationship with guests to delight and gain loyalty
  • Prepare for guests' arrivals including rooms, amenities and special arrangement
  • Update guest profiles with guest preferences, comments and feedback


  • Passionate and energetic, good team player
  • Good command of English with additional language is preferable

For application, please quote the above job reference number and submit online application at our company career website: Feel free to email us at [via CTgoodjobs Apply Now ] should you have any enquiries.

To explore more opportunities and stay connected, please visit our company career website at

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

Required skills
More job information
Job ref no. CT3113888-01#0098
  • N/A
Job Function
  • Central
Employment Term
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel