Job ref no.: CT3114445-01#0050
Regent Heights

Guest Relations Officer

Regent Heights

  • 13-month pay
  • Discretionary bonus
  • Meal allowance
  • Medical plan

Job Responsibilities:

  • Responsible for greeting and helpful customer services to the guests, such as enquiry and complaint
  • Maintain a good relationship with guests
  • Handle daily operations such as guest's check-in and check-out, room checking, leasing documents preparation
  • Ad hoc duties as assigned

Job Requirements:

  • Diploma or above in Hospitality Management or related disciplines
  • 2 - 3 years working experience in customer service, preferable in hotel or serviced apartment
  • Service oriented with good communication and interpersonal skills, able to work independently
  • Good command of both written and spoken in English and Chinese (including Cantonese and Mandarin)


Benefits: 13-months pay | Bonus | Allowance | Group Medical | 6 rest days per month | Public Holiday | 12 days Annual Leave

We offer good career prospects to the right candidate. Interested parties please click "Apply Now" to send detailed resume with availability, current salary and expected salary.

(Job application will be treated in strict confidence. Personal data collected will be used for recruitment purpose only.)

More job information
Job ref no. CT3114445-01#0050
  • N/A
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 2 years - 4 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree