Job ref no.: CT/OPM/GR (CT3119827-01#0012)
Hong Kong Ocean Park Marriott Hotel

Guest Relations Supervisor / Officer

Hong Kong Ocean Park Marriott Hotel

  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 1 more

Here’s To Your Journey with Hong Kong Ocean Park Marriott Hotel.

Marriott Hotels is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

Hong Kong Ocean Park Marriott Hotel located at Wong Chuk Hang is currently looking for a Guest Relations Supervisor / Officer.

Responsibilities include:

  • Ensure the quality, standards and meeting the expectations of the customers on a daily basis
  • Develop specific goals and plans to prioritize, organize, and accomplish your work
  • Provide services that are above and beyond for customer satisfaction and retention
  • Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others


  • Higher Diploma or above in Hospitality related discipline
  • Previous related working experience is preferred
  • Good interpersonal skills and service-oriented
  • Good command of English and Chinese


Interested applicants, please send your resume to the Human Resources Department.
What's app: 5200 9502
Address:     180 Wong Chuk Hang Road, Aberdeen, Hong Kong

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit to learn more about our workplace culture and career opportunities.

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So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

More job information
Job ref no. CT/OPM/GR (CT3119827-01#0012)
  • N/A
Job Function
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree