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Job ref no.: GSAFO13042017
OZO Wesley Hong Kong

Guest Service Agent, Front Office

OZO Wesley Hong Kong

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Meal allowance
  • Medical plan
  • Special / extra leave

Key Responsibilities:

- Provides information regarding the company’s facilities & services.
- Provides the customer services such as check in/out , wake-up calls to guest.
- Answer enquiry from guest
- Ensures to always be informed of VIP in-house and daily functions.
- Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.
- Preparations for the night audit.
- Knows role and action to take in case of emergency.
- Coordinates with Housekeeping concerning room status and others.
- Acts as concierge to arrange the transportation , manage the luggage and provide the information of entertainment.
- Carries out any other duties and responsibilities as assigned

Requirement:

- Diploma holder in Hospitality / Hotel Management, or equivalent in related disciplines.
- At least 1-2 year relevent experience is an advantage.
- Exceptional interpersonal skills and focused on delivering quality customer experiences and services.
- Good command of communication skill
- A good team player
- Excellent command of written and spoken English and Chinese
- Willing to work on shift is a MUST
- Fresh graduates or candidates with passion in hotel industry will also be considered

We offer attractive salary package, fringe benefit including 5-day week, annual leave, birthday leave, medical, dental and career path to the right candidates. Interested parties please send full resume with present and expected salary by e-mail ([via CTgoodjobs Apply Now ]) to us.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

 

 

More job information
Job ref no. GSAFO13042017 (CT3114246-01#0039)
Salary
  • N/A
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip