Job ref no.: P18076
MTR Corporation Limited 香 港 鐵 路 有 限 公 司

Guest Service Officer (Ref: P18076)

MTR Corporation Limited
香 港 鐵 路 有 限 公 司

You will deliver upmarket hotel-like services to tenants and visitors of Grade A office building and provide one-stop services at the concierge. You will pay regular visits to solicit comments and opinions from tenants for continuous improvement of customer services. You are required to wear uniform and perform shift duties at irregular working hours.

You should have Grade E / Level 2 / “Attained" or above in 5 subjects of HKCEE / HKDSE or equivalent, including English and Chinese Languages with at least 2 years’ experience. Experience in hospitality / property industry is an advantage. You should have a pleasant personality with excellent interpersonal and customer services skills, hands-on experience in various software applications and good command of both written and spoken English and Chinese. Proficiency in other language is an advantage. 


You are invited to apply online via or send in your CV stating the position (with reference number) you are applying for, either by email or by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 26 July 2018.

For other job openings, please visit MTR Corporation’s website for more details.

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.

More job information
Job ref no. P18076 (CT3113644-01#0498)
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip