Posted on 2022-11-16
Rosedale Hotel Hong Kong Limited

Guest Service Supervisor

Rosedale Hotel Hong Kong Limited


  • Ensure the front desk in smooth operation
  • Provide check-in/check-out service in a professional manner
  • Respond to enquires and resolve complaints with service excellence
  • Maintain guest profile and database are up-to-dated
  • Ad hoc duties as assisgned by supervisor


  • Diploma or Certificate in Hospitality Management or related disciplines
  • 4 years' experience in hotel front office operation is required
  • Proficiency in spoken English, Cantonese and Mandarin
  • Good communication skills, interpersonal skills and negotiation skills
  • Self-starter with positive attitude
  • Able to work independantly and under pressure
  • Willing to work on shift and during holidays
  • Complete 3 doses of COVID-19 vaccine

Remuneration will be commensurate with qualification and experience. Interested parties please send your resume with present and expected salary through email by clicking Apply Now or Whatsapp us at 5607 7340 .

Only short-listed candidates will be contacted for interview. All information of unsuccessful applicants will be destroyed after completion of recruitment process.

More job information
  • Compassionate leave
  • Discretionary bonus
  • Free duty meal
  • Marriage leave
  • Medical plan
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 4 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
Require to Travel
  • No travel