At the moment, we are looking for a Guest Services Agent (賓客服務員) to join our professional team at Holiday Inn Express Hong Kong Kowloon East.
目前，我們正在尋找一位 (賓客服務員) 加入我們香港九龍東智選假日酒店的專業團隊。
Job Responsibilities 工作職責:
Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Registers and rooms all arrivals according to established procedures.
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
Job Requirements 工作要求:
1 year experience in guest / customer service, or an equivalent working experience.
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Able to speak, read and write English and Putonghua.
Proficient in the use of Front Office OPERA System is an advantage
In return, we’ll give you a generous financial and benefits package including healthcare support, Mandatory provident fund scheme, dining privileges, hotel discount worldwide and the chance to work with a great team of people.