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Posted on 2022-07-29
Courtyard by Marriott Hong Kong

Guest Services Agent (5-day work)

Courtyard by Marriott Hong Kong

Live Fully at Marriott International – #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Courtyard by Marriott Hong Kong, located at 167 Connaught Road West, Hong Kong is hiring a Guest Services Agent (5-day work).

Responsibilities include:

  • Provide check-in/check-out services (cross-training at Front Desk before Executive Lounge is re-opened)

  • Provide the highest standard of personalized service to all room guests and Executive Lounge guests

  • Provide Food & Beverage services in the Executive Lounge

  • Anticipate and address guests' service needs, and respond to any questions from guests

  • Build relationship with guests to delight and gain loyalty

  • Other duties as assigned by Supervisor

Requirements include:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Proactive, with strong communication and problem-solving skills
  • Degree or diploma holder of Hospitality or related studies
  • Previous hotel related working experience is preferable
  • Candidates with more experience will be considered as Senior Guest Services Agent

Apply Now or send your resume (stating your expected salary and earliest reporting date) to the Human Resources Department.

E-mail: cy.hkgcy.career@courtyard.com
Address: 167 Connaught Road West, Hong Kong
Tel: 3717 - 8898
Fax: 3717 - 8897

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine,

DiversityInc. and Great Places to Work Institute, among others.

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Visit marriott.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

More job information
Salary
Benefits
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
Job Function
Location
  • Sai Ying Pun
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 10 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip