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Posted on 2021-10-12
TWO MACDONNELL ROAD

Guest Services Agent / Guest Services Supervisor/ Guest Services Manager (Overnight Shift)

TWO MACDONNELL ROAD

Responsibilities:

  • To process all check-in and check-out procedures in an effective and efficient way
  • To provide quality service and handle guests’ enquiries & complaints
  • To achieve the high level of guest’s satisfaction with courteous and friendly manner
  • To ensure the cross-departmental communication in order to handle both guest and operational issues effectively
  • To handle other daily departmental operation issues

Requirement

  • Diploma or above in Hospitality Management or related disciplines
  • Minimum 1 years' relevant experience in Hotel Industry
  • Service-oriented with sound knowledge in Front Office Operation
  • Self-motivated, independent, strong interpersonal and communications skills
  • Good command of both written and spoken Cantonese, English and Mandarin
  • Need to work on overnight shift

Candidates with more experience will be considered to be Guest Services Supervisor / Guest Services Manager.

We offer a competitive remineration package and full range benefits including discretionary bonus, meal provided, annual leave, Medical scheme and 6 days off per month.

Intrested parties please send your Resume with availability, current and expect salary to [via CTgoodjobs] or email to [our mailbox through CTgoodjobs Apply Now ]

Information provided by applicants will be treated in the strictest confidence and used for recruitment purposes only.

More job information
Salary
Job Function
Industry
Location
  • Mid Level
Employment Term
  • Full-time
Experience
  • 1 year - 10 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
Require to Travel
  • No travel
Benefits
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Medical plan
  • Transportation allowance
  • … + 2 more