Job ref no.: CT3115483-01#0042
TWO MACDONNELL ROAD

Guest Services Agent (Overnight)

TWO MACDONNELL ROAD

Benefits
  • Dental plan
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Shuttle bus
  • Transportation allowance
  • Year-end bonus
  • K + 2 more

Responsibilities:

  • To process all check-in and check-out procedures in an effective and efficient way;
  • To provide quality service and handle guests’ enquiries & complaints;
  • To achieve the high level of guests satisfaction with courteous and friendly manner;
  • To ensure the cross-departmental communication in order to handle both guest and operational issues effectively
  • To handle other daily departmental operation issues

Requirement: 

  • Diploma or above in Hospitality Management or related disciplines
  • Minimum 1 years' relevant experience in Hotel Industry, fresh graduate will also be consider
  • Service-oriented with sound knowledge in Front Office Operation
  • Self-motivated, independent, strong interpersonal and communications skills
  • Good command of both written and spoken Cantonese, English and Mandarin
  • Able to work on overnight shift

We offer a competitive remuneration package and full range of benefits.  Interested parties please send your updated Resume with availability, current and expected salary to [via CTgoodjobs Apply Now ]

Information provided by applicants will be treated in the strictest confidence and used for recruitment purposes only.
 

More job information
Job ref no. CT3115483-01#0042
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Senior management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree