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Job ref no.: CT3117862-01#0006
Metropark Hotel Mongkok, Hong Kong

GUEST SERVICES AMBASSADOR (OPERATOR)

Metropark Hotel Mongkok, Hong Kong

Benefits
  • Birthday leave
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave

Job Duties: 

  • Provide prompt and accurate telephone communication services to both internal and external callers 
  • Provide standardized guest services as a team, and maximize other revenues via telephone calls 
  • Follow up the guest enquiries as well to furnish the up-to-date hotel information
  • Assist Reservation team to handle administration work
  • Willing to work on shift hours

Requirements:

  • F.5 or above with a Certificate or Diploma in Hotel Management
  • 1 year working experience in hotel is preferred 
  • Basic Knowledge in operator operation, administrative support and customer services
  • Good team player with excellent interpersonal skills
  • Detail mind with customer oriented personality
  • Good in English and Putonghua

Interested candidates, please forward your full resume with expected salary to Admin. & HR Department, Metropark Hotel Mongkok HK, No 22 Lai Chi Kok Road, Mongkok, Kowloon. or fax to 2397-9693 or email to pt.hkmk@metroparkhotels.com

(Data collected will be used for recruitment purpose only) 

Managed by HK CTS Hotels Co. Ltd.
 

More job information
Job ref no. CT3117862-01#0006
Salary
  • N/A
Job Function
Industry
Location
  • Mongkok
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip