Guest Services Associate II (Water World)

The incumbent will be responsible for creating excellent guest experience via all guest areas at ticketing & enquiry counter, admission gate and cabana area. He/she has to handle guest comments and requests appropriately according to the standard operations procedure. He/she will also assist to executive inventory/stock take activities in order to ensure efficient stock remains on hand at all times. He/she has to maintain a professional self-image of the highest standards within the Park and complete any additional tasks required by the superiors.

Requirements

• Degree in hospitality or other related disciplines
• Responsible, pleasant, customer-oriented
• High adaptable to change and fast pace operations
• Excellent command of both spoken and written English and Chinese, including Putonghua
• Computer literacy in MS Office
• Willing to work outdoors and on shifts, including weekends and public holidays

Applications including details of qualifications, working experience, expected salary, contact telephone number and address should be applied via: http://careers.oceanpark.com.hk --> Job opening --> Full time/ Long-term.

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.