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Posted on 2022-06-13
The Murray

Guest Services Centre Officer 顧客服務中心主任

The Murray

Responsibilities:

  • Answering incoming calls promptly and greet callers in a friendly, professional manner
  • Taking and handling internal and external telephone calls efficiently
  • Handling reservations, provide hotel guests with accurate and updated information about the Hotel services, facilities and offers
  • Utilizing the selling skills in order to optimize hotel revenue and display high level of customer service at all times

Requirements:

  • Diploma / Degree holder of Hospitality Management, Tourism or related disciplines
  • With solid customer service experience in hotel or related industry 
  • Fluency in Cantonese, Putonghua and English 
  • Willing to have shift duty and able to handle ad hoc duties
  • Basic understanding in telephone operator duties

All interested candidates please send your resumes by email to:

Human Resources Department
The Murray, Hong Kong, a Niccolo Hotel
Tel:
3141-8638 / 6201-7770 (WhatsApp)

Email: [via CTgoodjobs Apply Now ]

The Murray, Hong Kong, a Niccolo Hotel, is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. The applications will be treated as confidential and such personal data will be used for all purposes relating to your application for employment with us.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Resources.

More job information
Salary
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Medical plan
Job Function
Location
  • Central
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent