It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott International we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us. With more than 7,400 properties in more than 135 countries, Marriott International offers more opportunities than ever before.
Reporting to Assistant Director of Rooms, the position is responsible for the operation and performance of the Front Office Department and maintains the standard of services and provide overall supervision to Front Desk
Act as shift in-charge and handle guest complaint / request
To ensure complete customer satisfaction and profitability in all these areas as well as continuous development of sales
Ensure complete guest satisfaction in room assignment and future rooms sales situation
To provide on-the-job training to new colleagues
To be familiarize with all rooms location, hotel facilities and services
Hotel school graduate with Higher Diploma or above is preferable
Minimum 6 years hotel related experience and preferable in Front Office
Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking
Shift duty is required
Interested applicants, please contact Human Resources with expected salary and earliest availability:
Address : 1 On Ping Street, Shatin, N.T. Hong Kong
Tel: 3940 8897
Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com
Strategically located, the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices whether for work or leisure. The award winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On Shan Line), with daily complimentary shuttle bus service available.