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Job ref no.: CT/OPM/GSM/NM
Hong Kong Ocean Park Marriott Hotel

Guest Services Manager/ Night Manager

Hong Kong Ocean Park Marriott Hotel

Benefits
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 2 more

Here’s To Your Journey with Hong Kong Ocean Park Marriott Hotel. Marriott Hotels is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. Hong Kong Ocean Park Marriott Hotel located at Wong Chuk Hang is currently hiring a Guest Services Manager.   

Responsibilities include:

  • Assist Front Office Manager in the management of the department
  • Handle all guest related issues, oversee and address any challenges as the Manager on Duty
  • Review, verify and react to all group resumes, checking billing, room types, arrival, departure dates, and VIP designations

Requirements:

  • Higher Diploma or above in Hospitality related discipline
  • Minimum 5 years of relevant working experience
  • Previous Front Office experience in supervisory/management level in hotel of similar capacity is preferred
  • Excellent problem solving and interpersonal communication skills, highly motivated and team focused
  • Strong sense of service excellence
  • Strong drive to achieve results and willingness to proactively improve ways of working and services are essential
  • Good spoken, written and reading ability in English, Cantonese and Mandarin

Interested applicants, please send your resume to the Human Resources Department.
Email: mhrs.hkgop.hr@marriotthotels.com
Address: Pre-opening office
               Room 916-917, 9/F, Lai Sun Commercial Centre,
               680 Cheung Sha Wan Road, Kowloon, Hong Kong

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.careers.marriott.com to learn more about our workplace culture and career opportunities.

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So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

More job information
Job ref no. CT/OPM/GSM/NM (CT3113491-01#0080)
Salary
  • N/A
Job Function
Industry
Location
  • Wong Chuk Hang
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Asso. Deg or High Dip
  • Degree