Job ref no.: CT3127214-01#0010
Hotel sáv

Guest Services Manager

Hotel sáv


  • To assist in the overall control and daily operations of Front Office and Guest Services
  • To handle guest enquiries and complaints, as well as any emergency issues in a professional manner
  • Responsible for the managing and supervising all front desk staff, particular in quality of services
  • To maintain and improve the guest relationship
  • To analyze guest feedback and recommend appropriate enhancement
  • To work with internal and external parties to ensure high quality of services is delivered
  • Performs any other reasonable duties as required by the Management from time to time


  • Diploma or above in Hospitality Management or related discipline
  • Minimum 4 years relevant experience, with 2 years at supervisory level
  • Good interpersonal and communication skills
  • Mature, independent, proactive, service-oriented and attentive to detail
  • Service oriented with pleasant personality
  • Excellent command of spoken and written English, Mandarin and Chinese  

Interested parties please send the updated CV with current and expected salary in WORD format to:

Human Resources Department
Hotel sáv, 83 Wuhu Street, Hung Hum, Kowloon, Hong Kong
Tel: 2275 8732
Fax: 2275 8730
Click Apply Now

You are welcome to visit our website at

(All data collected will be used for recruitment purpose only. Data of unsuccessful applicants will be destroyed after 6 months)

More job information
Job ref no. CT3127214-01#0010
Job Function
  • Hunghom
Employment Term
  • Full-time
  • 4 years - 9 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Insurance plan
  • Medical plan