Job ref no.: CT3116472-01#0033
The Pottinger Hong Kong

Guest Services Officer – Reservations

The Pottinger Hong Kong

  • Competitive pay
  • Discretionary bonus
  • Meal allowance
  • Medical plan


  • Process all reservation inquiries and ensure all reservations are accurate and handled properly
  • Handle both internal and external phone calls in a courteous and professional manner
  • Follow sales techniques to maximize revenue
  • Prepare daily departmental reports
  • Provide ad hoc support for the department


  • Certificate holder or above in hospitality management or equivalent is preferred
  • A minimum of 1 year relevant experience preferably in hotel industry
  • Knowledge of Opera System is preferred
  • Proficient in MS Office applications including Word, Excel, PowerPoint and Chinese Word Processing
  • Good command in both spoken and written English and Chinese. Putonghua and other language would be a definite advantage
  • Responsible, customer-oriented, self-motivated with a sense of urgency
  • Immediate available is an advantage

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to Human Resources Department by e-mail, fax or WhatsApp.

Tel: (852) 2308 3172
Fax: (852) 2308 3198
WhatsApp: (852) 6283 1173
Address: The Pottinger Hong Kong, 74 Queen’s Road Central, Central, Hong Kong
Company Website:

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application within the Hotel Group. All personal data collected will be for recruitment purposes only. Data of unsuccessful applicants will be destroyed.

More job information
Job ref no. CT3116472-01#0033
  • N/A
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip