Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong’s iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day champagne to evening cocktails, all under the dramatic panorama of Victoria Harbour through floor-to-ceiling windows.
We are inviting passionate, energetic and devoted talents to join our dynamic team.
What you will do:
Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Grand Club Lounge
Work alongside the team to achieve service of excellence and maximize guest satisfaction
Ensure the cleanliness of working stations and equipment could meet ISO22000 standards
Constantly strive to satisfy guests’ needs and delight the guests
What you should have:
Preferably with 1 year of working experience in service industries
Good communication skills and high proficiency in language skills
A great team player who is customer-oriented, attentive and hospitable