Posted on 2022-09-20
Hyatt Centric Victoria Harbour Hong Kong

Guest Services Officer - Concierge

Hyatt Centric Victoria Harbour Hong Kong

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!


  • Provide general information to guests in a good and helpful manner
  • Handle and resolve guest’s complaints and establish good relationship with guests in the Hotel
  • Maintain proper records of luggage, parcels and letters kept at Concierge for guests
  • Ensure all luggage are delivered and collected accurately, efficiently and timely
  • Supervise and delegate duties to subordinates and prepare their work schedules as required


  • Preferably with 1 year of relevant working experience
  • Certificate or above in Hospitality Management or relevant discipline
  • Good command of English, Mandarin and Cantonese
  • Excellent customer services and interpersonal skills
  • Proactive, detail-minded with pleasant personality 

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986.

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

More job information
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra paternity leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
  • Eastern District
  • North Point
Employment Term
  • Permanent
  • Full-time
  • 0 year - 1 year
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel