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Job ref no.: CT3114988-01#0034
Worldwide Flight Services Holdings S.A.

Guest Services Officer - Elements

Worldwide Flight Services Holdings S.A.

Benefits
  • Additional subsidies
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Special / extra leave
  • … + 4 more

Key Responsibilities:
To provide professional and efficient guests services related to membership and promotion programs at ELEMENTS:

  • Able to maintain high quality guest service at premium Club Lounge
  • Engage and take care of our loyal members and related loyalty programme
  • Able to work cheerfully, follow policies and procedures
  • Ensure high level of members’ satisfaction by providing prompt and courteous services and establishing friendly rapport with members
  • Greet the members and answer their enquiries in professional manner
  • Assist in handling incoming phone calls and queries for visitors and members.
  • Courteous, service oriented with pleasant personality
  • Handling redemption of membership / promotion benefits, gifts and coupons
  • Carrying out promotional activities for the Club

Requirements:

  • At least 1 year relevant experience in hospitality industry or customer services industry
  • Pleasant personality, customer oriented and detail-minded
  • Fluent in both spoken and written English, Chinese and Putonghua
  • Diploma holder in Hospitality, Travel and Tourism Management or related disciplines

We offer excellent career prospects and attractive compensation package to the right candidates. Interested parties please apply with a detailed resume including current & expected salary, availability and contact details resume by clicking Apply Now.

All information collected will be kept in strict confidence and only for employment-related purposes.

More job information
Job ref no. CT3114988-01#0034
Salary
  • 15,000 - 18,000 / month
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Full-time
Experience
  • 0 year - 3 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
Require to Travel
  • No travel