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Posted on 2021-09-23
The Royal Garden

Guest Services Officer - Executive Floor / Business Centre

The Royal Garden

Job Responsibilities

  • Work in Executive Floor and Business Centre operation
  • Provide daily check in, check-out & reservation duty.
  • Handle customer inquiries and complaints in timely and professional manner. If necessary, promptly report to their superiors.
  • Coordinate with internal departments in order to handle requests and complaints
  • Maintain the booking schedules for hotel rooms, transportation and facilities

Job Requirements

  • Degree or diploma holder in Hotel Management
  • A minimum of 2 years’ relevant experience in star hotel / serviced apartment
  • Good communication and interpersonal skills
  • Pleasant and outgoing personality
  • Fluent in spoken English & Mandarin
  • Familiar with Opera system is an advantage
  • Candidates with less experience will be considered as Front Desk Officer

Applying method

Interested parties may email application letter together with detailed CV (with current and expected salary) or whatsapp us at 9729 1612. For more information: Tel: 2733 2930 Fax: 2733 2934. Email address: [via CTgoodjobs Apply Now ]

Applicants who do not hear from us within 4 weeks should consider their applications unsuccessful. Information collected will be used for recruitment purposes only.

More job information
Salary
  • 18,000 - 19,000 / month
Job Function
Industry
Location
  • Tsimshatsui East
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 5 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Degree
Benefits
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
  • … + 3 more