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Job ref no.: CT3118543-01#0060
Hyatt Regency Hong Kong, Tsim Sha Tsui

Guest Services Officer - Guest Services (Telephone Operator)

Hyatt Regency Hong Kong, Tsim Sha Tsui

Benefits
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra paternity leave
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Transportation allowance
  • K + 5 more

Job Description

  • You will be responsible to contribute to the smooth and efficient running of Guest Services Centre within the Rooms Division.
  • Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.
  • Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.

Qualification

  • High Diploma in Hospitality or Tourism Management desirable
  • Good Telephone Skills
  • Good Computer Skills particularly in the use of MS Office.  Knowledge of Opera/Fidelio desirable
  • 3-6 months related experience and/or training; or equivalent combination of education and experience
  • Preferable prerequisite knowledge of the Travel/Hotel industry

We will provide comprehensive training programmes and career growth opportunities to the successful candidates.
 
Interested candidates please apply via 
careers.hyatt.com or contact the Human Resources Department at 3721 1752 / 3721 1756 or email to [our mailbox through CTgoodjobs Apply Now ].

More job information
Job ref no. CT3118543-01#0060
Salary
  • N/A
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree