Guest Services Officer or Front Services Representative (18 - 20K)

Responsibilities:

• Responsible for the efficient rooming of all Suite guest and Parkview Tour.
• To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.
• To be responsible in handling guest special services, acts as an information centre, resolves guest problems whenever possible. Coordinate with other departments as required.
• To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.
• To professionally handle confidential information including guests’ records with a high degree of integrity.

Requirements:

• Degree or Diploma holder in Hospitality Management or related discipline
• A minimum of two-year experience in Front Desk operation.
• Excellent command in English, Cantonese, Mandarin and any other language would be an asset
• Neat and well-groomed appearance
• Customer focused with a pleasant, positive and outgoing personality
• Knowledge of Property Management System – Opera

Candidates with less experience will be considered as Front Services Representative.

We offer competitive remuneration package including 5-day work week, medical plan, year-end double pay, duty meal and free shuttle bus (to and from Central, Admiralty, and Aberdeen; to Causeway Bay and Wanchai) and excellent career opportunities to the right candidate.

Please send full resume, expected salary and contact telephone number to

Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong

Whatsapp: 7071 2186
Confidential Fax No. 2812 3490
Email by clicking Apply Now.

(All data collected will be used for recruitment purpose only)