The most prestigious serviced apartment in Hong Kong is inviting high calibre applicants for the following positions:-
- Responsible for the efficient rooming of all Suite guest and Parkview Tour.
- To prepare and maintain records pertinent to the guests staying in the serviced apartment and ensure that all guests receive prompt, efficient and friendly service.
- To be responsible in handling guest special services, acts as an information centre, resolves guest problems whenever possible. Coordinate with other departments as required.
- To provide a full range of personalized front desk services including check-in, check-out, answering inquires, promoting in-house events, baggage and mail delivery to guests.
- To professionally handle confidential information including guests’ records with a high degree of integrity.
- Degree or Diploma holder in Hospitality Management or related discipline
- A minimum of two-year experience in Front Desk operation.
- Excellent command in English, Cantonese, Mandarin and any other language would be an asset
- Neat and well-groomed appearance
- Customer focused with a pleasant, positive and outgoing personality
- Knowledge of Property Management System – Opera
Candidates with less experience will be considered as Front Services Representative.