Guest Services Officer / Senior Guest Services Officer (賓客服務主任 / 資深賓客服務主任)

Job Duties

• Handle guests' check-in, check-out, reservations, and telephone inquiries
• Ensure guests’ satisfaction and present the best impression and experience to all hotel guests.
• Provide administrative support, such as preparing arrival and departure lists

Job Requirements

• Certificate or Diploma holder of Hospitality / Tourism Management or related disciplines
• Minimum 1 year’s relevant experience in customer service or related fields
• Good command of spoken English, Cantonese, and Putonghua
• Pleasant personality with good communication skills
• Self-motivated and able to work independently
• Well versed in computer literacy

Please state clearly your position of interest and apply in confidence with your resume stating your current and expected salary to Human Resources Department, Rambler Garden Hotel, No.1 Tsing Yi Road, Tsing Yi, Hong Kong or email to hr.garden@ramblerhotels.com

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

A member of Harbour Plaza Hotels and Resorts