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Job ref no.: CT3115582-01#0008
Citadines Harbourview Hong Kong

Guest Services Officer

Citadines Harbourview Hong Kong

Benefits
  • Discretionary bonus
  • Medical plan

Job Description

  •  Responsible for all daily front office activities.

Major Responsibility

  • Daily check in, check-out, reservation and reception work.
  • Ensure correct handling of billing and administrative work, including the review and report archiving.
  • Reflect good professional image of companies and individuals in daily work and keep a good communication and coordination with partner of property.
  • Proper and timely handing of customer requirements, inquiries and complaints. If necessary, promptly report to their superiors.
  • Liaise with the department team to achieve daily tasks.
  • Any other tasks assigned by supervisor.
  • Candidate with more experience, will consider as Senior Guest Service Officer

Requirements:

  • 2 years’ relevant experience in hotel / serviced apartment; or new graduates made be considered
  • Good command of both spoken and written Cantonese, English and Mandarin;
  • Presentable, service oriented with excellent interpersonal skill;
  • Responsible, self-motivated and team player
  • All information provided by applicants will be treated as confidential and will be used for recruitment purpose only.

Interested parties please send your resume by email to [via CTgoodjobs Apply Now ] 

More job information
Job ref no. CT3115582-01#0008
Salary
  • N/A
Job Function
Industry
Location
  • Sai Ying Pun
Employment Term
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • N/A