Job ref no.: CT3125101-01#0003
Lifestyle Federation Hospitality Services Limited

Guest Services Officer

Lifestyle Federation Hospitality Services Limited

Benefits
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan

Responsibilities:

• Observe guest preference and habits, anticipate their needs by providing unparalleled hospitality
• Review arrivals and departures for accuracy and completeness, prepare daily operation reports and review butler checklist
• Take care of all VIP guests and coordinate with all concerned departments to fulfill guest needs and requests.
• Update the guest preference, feedback and comments on to the guest profile section
• Maintain intimate relationship with guests, respond to enquiries and complaints, provide butler services to the guests and etc
• Complete any ad-hoc tasks which assigned by superior and manager
• Well manage front office counter and guest related area 

 

Requirements:

• Minimum 1 year working experience in hospitality industry. Fresh graduate is also welcome.
• Independent & confident to work under pressure
• Good interpersonal skills
• Good team player with excellent communication skills in both English & Chinese
• Additional language would be an advantage

 

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

To find out more about us and to apply for this or any other jobs with House 1881, please contact us at Tel: 3988 0214, via [CTgoodjobs Apply Now ] or visit http://house1881.com/

More job information
Job ref no. CT3125101-01#0003
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip