Job ref no.: CT3116628-01#0007
Soravit Hotels Group Limited

Guest Services Supervisor / Assistant Guest Services Supervisor

Soravit Hotels Group Limited

Benefits
  • Compassionate leave
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan

We’re HIRING !

We are looking for high caliber and experienced professionals like you to join our team.

Your Role

  • Assist to supervise the front desk daily operations to render the best guest services;
  • Carry out all check-in and check-out services in a professional manner;
  • Handle emergency cases in accordance with hotel policies and procedures;
  • Contribute effort to form team work to ensure highest service standards are being maintained;
  • Provide professional services and handle guests’ enquiries & complaints;
  • Achieve the high level of guest satisfaction with courteous and friendly manner;
  • Overnight shift duty is required.

Your Profile

  • Diploma holder or above in Hospitality Management or related disciplines;
  • 2-3 years or above relevant experience in hotel industry in a similar capacity;
  • Pleasant, energetic with positive service attitude and excellent interpersonal skills;
  • Multi-tasking and work as a team player;
  • Familiar with Opera PMS will be an advantage;
  • Good communication skills in both English and Chinese including Putonghua;
  • Candidates with less experience will be considered for the role of Assistant Guest Services Supervisor.

Your Benefit

  • 6 days off per month;
  • Performance Bonus;
  • Medical Insurance;
  • Meal Allowance;
  • Annual Leave, Marriage Leave, Maternity Leave, Paternity Leave & Compassionate Leave.

Join Us

If you are looking for a challenging work opportunity with good career prospects, please send your application together with full resume to [via CTgoodjobs Apply Now ].

Please visit www.soravithotels.com / www.carltonhk.com for more information.

(Data collected will be used for our recruitment purpose only)


 

More job information
Job ref no. CT3116628-01#0007
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree