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Job ref no.: CT10055
Butterfly Hospitality (HK) Limited

Guest Services Supervisor / (Senior) Guest Services Officer (5-day work week)

Butterfly Hospitality (HK) Limited

Benefits
  • 5-day week
  • Compassionate leave
  • Discretionary bonus
  • Marriage leave
  • Meal allowance
  • Medical plan

Responsibilities:

  • To carry out all check-in and check-out procedures in an effective and efficient manner;
  • To provide quality services and handle guests’ enquiries;
  • To achieve high level of guest satisfactions in a courteous and friendly manner;
  • To ensure effective cross-departmental communication in order to handle both guest and operational issues effectively and efficiently.

Requirements:

  • Diploma holder or above in Hospitality Management or related disciplines is an advantage;
  • Pleasant, detail-minded, customer oriented with excellent interpersonal skills;
  • Good command of both spoken and written English and Chinese;
  • Minimum 3 years Hotel Front Office experience for the Guest Services Supervisor position;

 

Welfare & Benefits:

5-day work week (No. of rest days per month ranging from 8-10 days), Meal Allowance, Discretionary Bonus, Medical Insurance, Marriage Leave, Compassionate Leave, Training & Development, Team Building Activities and Recreational Activities, etc.

 

For more information about our Group, please visit www.butterflyhk.com.

We offer attractive remuneration package and excellent prospects to the successful candidate. Subject to satisfactory work performance, we also guarantee promotion (from Guest Services Officer to Senior Guest Services Officer) within the first 2 years of employment. Please email your detailed resume with current and expected salary to recruit@butterflyhk.com . *MUST quote the Job Title with the Employer Ref. No. in your email application.

(Data collected will be used for recruitment purposes only)

 

More job information
Job ref no. CT10055 (CT3114174-01#0020)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
Require to Travel
  • No travel